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Overview

Starting in Act III, there are three places where you can meet Light of Heavens:

Port Llast (#2)
Neverwinter Merchant Quarter (#2)
Crossroad Keep (#21)

She'll only appear at Crossroad Keep after you've met her in the other two places.

Each time you meet Light of Heavens, she'll test you with a duel, and if you defeat her all three times, then she'll agree to work for you as a sergeant at Crossroad Keep. If you identify yourself as evil to her, then she'll simply attack you, and you won't be able to recruit her.