Camelot Grab Bag Q&A

EA Mythic's Sanya Thomas has once again posted her weekly Grab Bag Q&A on the Camelot Herald, this time answering questions appeal wait times, double experience zones, and more.
Q: Why is it we didn't get two more character slots with this expansion?

A: Oh, crud. This was on one of the forums a player said he remembered seeing me and Missy say there would be news, but that there had been no follow-up. Here's what I posted on the board:

This is my fault - I had the update scheduled for a grab bag a month ago, but at the time I was still fighting the decision and decided to pull it from the bag.

The simple fact is I was still hoping we'd get it until pretty recently. We had one of the server guys pull logs of how many people had filled all their slots on their main server. Then we cross-referenced with how many people had filled all the slots, but at least one slot had not been logged in for more than a year.

It came down to a) we were very, very unlikely to get the feature in unless we dropped something else, and b) it turned out that the percentage of customers who actively used all of their character slots was under 5% (I think). So in light of a), we dropped it for the time being.

And then I spaced. I remembered having it in a grab bag, and forgot that I'd pulled the question. I'm sorry, that's entirely my bad.

The players in the thread reminded me that while information was nice, more character slots and soon would be better. I had to respond:

I know, you guys, and I'm not going to stop begging. There are enough of us with this problem that I can't just drop it. But there also weren't enough resources where I could win the argument. This post was mainly to apologize and let you know what the deal was.