City of Heroes Interview
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Q: I realize Issue 5 has been very controversial and I'm curious if you dealt with anything out of the ordinary, or perhaps extra stress was put on your position by this release? How did I5 directly affect you in your day to day work in the forums? Was there an usually large amount of slapping of the users going on? :)
A: Issue 5 was the one where players had the least amount of confidence that it would turn out ok in the end. I know that both Bridger (the UK CC) and I talked about the issue at length when we got the patch notes internally and tried to prepare for the reaction to the global defense changes. In some ways it was all that we had feared, but in others, I actually felt like Issue 4 was harder. I know emotionally I was prepared for I5 better than I4. The main way it affected my work was the sheer number of PMs and moderation. It was like this in I4 as well. I could get over 200 PMs a day easy for the first few days. As it is I average 82 PMs a day normally and I do my best to answer all of them. That said I wouldn't even want to think about how many PMs Statesman probably gets.
There were some issues with a few posters. I understand that people get upset but I still don't understand threatening bodily harm on developers in graphic detail. I mean, the only affect that has is that it gets your post removed and you might get banned. If you want to get a message across post within the rules and tell us what you specifically have a problem with. Generic (This issue and the devs suck) posts are rarely helpful to the developers and won't get a single thing changed in the game.
