Vanguard: Saga of Heroes Q&A

WarCry had the chance to fire over several questions to SOE's Vanguard: Saga of Heroes development team.
Q: What do you personally believe to be the greatest obstacle before Vanguard, and how do you feel it will be overcome?

A: I would say our biggest disappointment was that we feel we let our customers down. We weren't able to ship Vanguard in the state we would have liked to, and currently we are working very hard to earn our customers faith back by addressing the issues that concern them the most - performance and overall polish, to name a couple. Game Update 2 is a step in that direction. Performance is improved and thousands of bugs have been fixed, as well as better UI for the LFG and Quest window. We are also actively posting in the forums more as well as soliciting feedback in an effort to improve Vanguard.