IGN's Neverwinter Vault was able to track down Obsidian's Rob McGinnis for a short interview about his involvement with the community relations aspect of Neverwinter Nights 2.
Q: What is your opinion on the biggest issues with NWN2 players and what's being done about them?
A: Well I can't go into too much detail about current or future development, but I can say that we take the issues the community reports very seriously; hence the Community Representative program we have put in place. We are focusing a lot on the needs and wants of the community and I think they will be pretty happy with the results. I mentioned a partnership between Obsidian and the community before. We realize that NWN is much more than your average video game and the success of the game is closely tied to how well the community and Obsidian can integrate and contribute to the entire package of NWN.