Star Wars Galaxies: New Game Experience Review

As part of their seventh Virtual Worlds feature, Yahoo! Games has taken a closer look at LucasArts and Sony Online's "New Game Experience" rollout for Star Wars Galaxies. They don't sound too fond of it, though:
Whatever SOE's reasons for pushing through the changes might be, by this point it's clear that satisfying their current subscriber base isn't high on the priority list. Despite the protestations of SOE president John Smedly on the official boards, even the most perfunctory look at the situation indicates their subscription numbers must have plummeted, and the situation has descended into a debacle.

Reading between the lines of his statements, it's possible to discern a little of his motivation. Star Wars fans are legion. Galaxies players are not. If Galaxies can be made to appeal to Joe Lightsaber instead of hardcore MMO players, Sony will make more money. With that in mind, the necessary changes are obvious. Open up Jedi for all players, instead of requiring a drawn-out and tedious process to enable the character class. Simplify and overhaul the combat system so new players are faced with something familiar and straightforward.