Camelot Grab Bag Q&A

Mythic's Sanya Thomas has once again posted her weekly Grab Bag Q&A on the Camelot Herald. This week, she addresses questions about the Realm Ability revision, moving characters from one account to another, and more. An excerpt:
Q: I don't like my (insert artifact here), and I noticed in the patch notes that you have set up an NPC to trade it in. Well, I handed it to the NPC, and I didn't like what I got back. Was the fact that I didn't get to choose what I got back a bug?

A: There were a number of appeals on this topic today you need to check the patch notes very carefully. Whatever the note says you'll get back from the NPC is what you'll get no other options.