USB Keyboard and Mouse not recongized

smass · Post by **smass** » Thu Jun 26, 2003 11:48 am

Ok folks - this is driving me nuts.

I just got a new motherboard yesterday - an MSI K7N2 Delta board. This is a socket a board that uses the nforce 2 ultra chipset. It has USB 2.0 ports. I replaced my ECS board with a KT266a chipset. So all the other hardware is exactly the same - only upgrade is the board.

I am running Windows 98se - I did not reformat - but all the motherboard resources loaded fine - no problems or driver conflicts whatsoever.

Problem came when I tried to connect my USB keyboard and USB Mouse - which had worked perfectly with my old board. Windows sees the devices - but will not load the drivers - both devices default to "unknown device" under the USB section of device manager. I cannot get the proper drivers to load.

One more thing - I did enable USB keyboard support in the bios - so it is not that. I am wondering if it may have something to do with the USB 2.0 controller. MSI's website is no help and microsofts knowledge base is.....well - you fill in the blanks.

Any ideas?

Ned Flanders · Post by **Ned Flanders** » Thu Jun 26, 2003 11:57 am

you might need to install 'human interface device' drivers. Windows doesn't auto detect the keyboard and mouse when you plug them in?

smass · Post by **smass** » Thu Jun 26, 2003 12:19 pm

It does auto-detect them - but when you search for the drivers - it does not find them and defaults to "unkown device" - Even when I manually point explorer to the right folder.

I have gone as far as to remove USB completely from the device manager and let windows reload them - once this is done and I reboot and plug in the keyboard I get the same "unknown device issue".

smass · Post by **smass** » Thu Jun 26, 2003 12:23 pm

Been reading a website called usbman - he has some suggestions for disabling power management and plug and play support in the bios.

I will try these when I get home. I enabled USB keyboard in bios - but maybe some other bios settings are the culprit.....

smass · Post by **smass** » Fri Jun 27, 2003 6:39 am

Nevermind - I don't know what the heck happened - but when I booted my sytem up last night - everything was fine.

Really strange as I rebooted about two dozen times the night before. One of the fixes I used must have worked - I was just too tired to notice the other night.