Installshield problems

fable · Post by **fable** » Sun May 25, 2003 6:34 pm

I'm having a problem with installing a very few games that use Installshield. The most recent title is Railroad Tycoon II Platinum. When I advance to choosing an install location, the default never shows a drive, only a directory. Whether I enter a drive or not, the install begins, then concludes in 1% or less, telling me the following in a dialog box:

Component: Disk<1>
File Group: <Disk 1>Disk 1 Files(1)
File: \Installshield Installation Information\
Error: There is not enough space on the disk.

It then aborts.

This is silly, because I have 8 GB worth of drive space on one partition, and 4 GB on another. I've been able to successfully copy one copy in which this problem occurs to the hard drive and install from there--which it does, perfectly--but not others. Any suggestions?

Mr Flibble · Post by **Mr Flibble** » Sun May 25, 2003 9:16 pm

If you're running Windows 98 I'd suggest cleaning your c:\windows\temp folder first. I've seen errors similar to this before, and it was due to too many files in the temp folder, and the OS simply couldn't handle it all properly.

fable · Post by **fable** » Sun May 25, 2003 11:03 pm

Windows' Temp folder is cleaned everytime I reboot. Unfortunately, that doesn't work.

Mr Flibble · Post by **Mr Flibble** » Mon May 26, 2003 10:38 pm

How old is this game? The closest error I can find is related to programs using InstallShield 5.3 and earlier (I think they're up to about v8 now) trying to install to disk partitions larger than 2GB.

Also, when the install stops are you getting any error code number in addidtion to the description given earlier?

fable · Post by **fable** » Tue May 27, 2003 9:20 am

Originally posted by Mr Flibble
How old is this game? The closest error I can find is related to programs using InstallShield 5.3 and earlier (I think they're up to about v8 now) trying to install to disk partitions larger than 2GB.

Also, when the install stops are you getting any error code number in addidtion to the description given earlier?

No error number. The only games this has happened to are two Infogrames products, Railroad Tycoon II Platinum, and Civ III. Interesting, it does not happen with Railroad Tycoon II Gold, which was released about 6 months earlier.

KidD01 · Post by **KidD01** » Tue May 27, 2003 10:58 am

This sounds silly but once worked for me

Well I was having trouble with Civ3 myself a while back. Haven't seen anyone come out with a proper solution on it though

as for fable case, I once encounter it when installing Civ3. The thins I do as follows :
1. Do system check - in my case i use Norton System check, then correct all error
2. Reboot the machine and do the checking again
3. If no error encountered run Regcleaner - you can get this on M$ site

Have it fix error if it find errors too.
4. Restart the machine again
5. Defrag your HDD - I use Symantec Speedisk rather than the bothersome Disk defragmenter

6. You can always try install the game at this point or restart you CPU again to ensure it runs OK

After all those procedure, CIV 3 installation never give those "not enough space" error again except for the annoying "corrupt cab error thingy" which seems noone (even on several Civ3 forums) can figure out what's wrong.

fable · Post by **fable** » Tue May 27, 2003 12:59 pm

Re: This sounds silly but once worked for me

Originally posted by KidD01
Well I was having trouble with Civ3 myself a while back. Haven't seen anyone come out with a proper solution on it though

as for fable case, I once encounter it when installing Civ3. The thins I do as follows :
1. Do system check - in my case i use Norton System check, then correct all error
2. Reboot the machine and do the checking again
3. If no error encountered run Regcleaner - you can get this on M$ site Have it fix error if it find errors too.
4. Restart the machine again
5. Defrag your HDD - I use Symantec Speedisk rather than the bothersome Disk defragmenter
6. You can always try install the game at this point or restart you CPU again to ensure it runs OK.

I regularly do all your points save #3. I've been using Regcleaner for years, but it doesn't have any ability to find and fix errors; it just locates various registry entries quickly, and lets you eliminate those you wish. Unless, of course, we're discussing two different programs by that name. The one I'm thinking of is by Jouni Vuorio.

KidD01 · Post by **KidD01** » Tue May 27, 2003 1:26 pm

That's what I ment on point #3, Since you done lots of game reviewing I figure you might have excess registry on your system. The software should clean it out of the system. Yet it's odd that I DL the thing from M$ site. I'll check on the one you've mentioned & thanks for the info

<EDIT> I've done some checking on M$ site, apparently they have take down Registry Cleaner Utility from their site.

The RegClean utility is no longer supported and has been removed from all Microsoft download sites.

Mr Sleep · Post by **Mr Sleep** » Thu May 29, 2003 2:47 am

Try regcleaner instead.

KidD01 · Post by **KidD01** » Thu May 29, 2003 6:43 am

@Sleep : thanks for the link - for those who reading this thread that's the link for the prog that fable mention

The Regcleaner by Jouni is a bit more detailed on the operation than Regclean by M$. Regclean by M$ comes with simple command - run the prog, ask it to scan for error and after it done checking when it fin error there's a button ready to fix the prob. I think M$ guys try to keep headaching procedure from the user

If anyone want this prog do search on Search engines like Yahoo or Google, you can always PM me for the stuff should the search engines found no result.

fable · Post by **fable** » Fri Jun 06, 2003 8:12 pm

The Regcleaner by Jouni is the one I've been using for a couple of years. Can't find the M$ one, though. Is it 98-compatible?

KidD01 · Post by **KidD01** » Fri Jun 06, 2003 8:20 pm

Yep - M$ has take it off from their site - dunno the reason why since they seems don't make it a big deal anyway

Ya wanna try it ? I can email you the proggie, I got 15 mins left for online this morning

fable · Post by **fable** » Fri Jun 06, 2003 8:54 pm

Sure, thanks: I can always give it a try. Just had Bloodmoon do the exact same thing to me. It insisted I didn't have enough hard drive space to install--this, with 15 GB of space remaining!

fable · Post by **fable** » Fri Jun 06, 2003 9:53 pm

Got it--thanks, @Kid. It ran and supposedly fixed stuff (though it never said what), but the problem remains. Still, I appreciate the effort!

KidD01 · Post by **KidD01** » Wed Jun 11, 2003 11:55 am

No prob

That's the downside of Regclean - the lag of info given of which prob it encounter and fix - but mostly work fine

Anyway try run Norton Disk Doctor if you have Norton Utilities installed. I recall there are error called different free space somehow encounter on some PCs after install and uninstall or several file deletion.