Warhammer Online Job Cuts Interview

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Written by BuckGB on February 5th, 2009

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"Since the launch last year, the demand for customer service has gone down as players become more familiar with the game," Jacobs said. "Obviously, demand for a large QA and play-testing staff also falls after launch."

Mythic parent Electronic Arts is currently implementing a global workforce reduction aimed at reducing its operating costs, and with its third quarter financial results, revealed that the scope of these plans is now up to 11 percent of staff, or 1,100 employees. Mythic's staff reduction is "in line with the company-wide initiative," Jacobs said.

"In no way does this conflict with our commitment to customer service," Jacobs continued. "Staffing numbers will always map to consumer needs - it goes up when we launch new products and expand popular ones, and comes back down as players become familiar with the game."

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