Camelot Grab Bag Q&A

EA Mythic's Missy Hatch has posted another one of her weekly Dark Age of Camelot Grab Bag Q&A features on the Camelot Herald.
Q. I was recently on a raid to kill Golestandt, and no loot dropped, just coin! What are we supposed to do in this situation in order to get the loot that we earned?

A. First of all let me say that we completely understand how frustrating this issue is and we're investigating the bug, in the meantime, CS is doing its best to help those who encounter it. Here's what you should do if you encounter this situation:

If you defeat a dragon and no loot drops, partial loot drops or the loot can not be reached, the Raid Leader should appeal immediately. No other member of the raid should also appeal, as that will just slow down the initial contact of the Raid Leader. The appeal should be classified as an Emergency. The text of the appeal should identify the following information:

You're the Raid Leader
Name of the Dragon
Server Name
Time of the Kill
Type of Drop issue: No Loot, Partial Loot (if partial, what is missing), Loot Unreachable

Ex:

I am the Raid Leader for a Golestandt raid. We killed the dragon at 8:15pm and no loot dropped at all. The kill took place on Galahad. Please help!