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xbox 360 disc tray problems

Posted: Sat Jul 11, 2009 10:37 pm
by rohitnairin
I am having trouble keeping the disc tray shut,it doesn't read any disc and even when i force it shut it opens up again.Can anything be done about this?
Thanks for any help

Posted: Sun Jul 12, 2009 12:04 am
by Sain
Maybe some type of motor problem?(I really have no idea honestly) I seriously don't think breaking into the console yourself is I good idea, however. Heard some seriously scary horror stories about people doing just that. Have you tried to google the problem, or contact Microsoft?(This might not be helpful, as Bill Gates is greedy, and their advice would mostly likely be "Buy a new Xbox")

Posted: Sun Jul 12, 2009 12:47 am
by rohitnairin
If i take it to a service centre won't it be repaired for free?My 360's warranty has not expired(I believe it has a 3yr warranty)

Posted: Sun Jul 12, 2009 1:20 am
by Sain
Oh, if the warranty is still good, than they should fix it, but I don't like Microsoft, so "between cynicism and anger" is indeed where I am.

Posted: Sun Jul 12, 2009 12:40 pm
by Kipi
I think that either the disc tray motor has damaged, or the button to open/shut the tray is broken. Haven't seen the second option to happen in XBox, but in many other devices I have. If the button is broken, the console may think that immediately the tray closes you have pushed the open button again, and opens the tray.

On the other hand, it may be software problem as well, as you can control the tray with controller. Though I suspect that's not the matter.