EA: We Lost Some Fans With Dragon Age II

In what sounds like the closest thing to an admission of fault we'll get from the top brass, EA's Games Label boss, Frank Gibeau, admitted to Eurogamer that Electronic Arts and BioWare "lost some fans" with Dragon Age II, although, of course, prefacing it with the fact that they gained new ones. Here's what he had to say:
"We were clearly disappointed with some of the response from the fanbase, because we want them to be as excited about it as we are," EA Games Label boss Frank Gibeau told Eurogamer.

"We're very proud of the game. We tried to innovate and do some different things with the combat system and some of the way we told story. For some fans it worked well. In fact, we brought a lot of new fans into the Dragon Age franchise.

"But to be honest, we lost some fans as well. They were not pleased with some of the innovations and things we'd done. We understand that and we're listening."