Custom avatar problem

Discussion in 'Announcements & Feedback' started by Kipi, May 17, 2011.

  1. Kipi Magister

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    Okay, I have a small problem here.

    I was going to upload new avatar for myself, but each and every time I try to save the changes I get error "Invalid File". I tried several different versions of the same image, each of them being at most 14kb in size and at max 75*75 pixels, so neither cap was crossed. I have tried several different file types, GIF, JPG, PNG and even BMP, with no luck.

    I checked all the FAQ sections as well as used Search feature to see if I was missing something vital, but there is no other restrictions mentioned besides the kb and pixel limits.

    The problem also exists if I try to use picture uploaded elsewhere, like Photobucket.

    For the record I tried to change to another preset avatar, and that worked flawlessly. Any ideas?
  2. Faust Scholar

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    I am having the same problem and would welcome any suggestions.
  3. vio Neophyte

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    can't change mine either
  4. Kipi Magister

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    Okay, have done some more testing, and it seems that the custom avatar is broken here in GB. I can use any avatar from the preset list fine, but every time I try to use custom avatar I just get the invalid file -error. The interesting thing is that the avatars, which don't work here, work fine in other forums which use the same vBulletin version. That's why I think the problem is in GB side.
  5. Benbe12321 Initiate

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    Still got problems, i can't upload any custom ones withing the limits. BuckGB?
  6. Blomdor Initiate

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    It's not working here, either. I didn't get an error, but mine just doesn't change. It shows up in my profile, but not in any of my posts.

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