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Angry Telephone companies  
  #1 (permalink)  
Old 10-27-2004, 09:47 AM
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GRAAAAAAAAATH!!

God, my*(&%^$ mobilephone company are driving me INSANE!

For a full month (!) now, I've been trying to get my number transerred from my old pre-payed phone to my new subscription. Both are in the SAME company.

Quote:
Call back tomorrow.
It will take 5 work days.
Sorry, I can't find anything.
I'm sorry for blah.
Yada yada yada.
*cries* Why do they hate me?

I am a customer, what happend to the time when I was always right? I'm treated like I am nothing, a bad thing that comes with their income. As if they tolerate me.

I feel so frustrated...

Pfew, I needed to get that out of my system.
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Old 10-27-2004, 09:58 AM
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You did have to open that can of worms, did you?

I work for telecom companies for a living and I feel they are a prime example of true evil! Some days, nuclear holocaust looks like a bright and wonderful future. I'll go take my medication now...
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Old 10-27-2004, 10:05 AM
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EVIL doesn't even cover it.

How can you bare to work there?


I feel like going there and do some fish slapping.
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Old 10-27-2004, 12:44 PM
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Had the same problem once.
The trick is blackmail.

Dont sign ANYTHING (your not obligated to sign infront) untill everything is ok.
Stop payment untill everything is fixed etc.
Or just threthen to stop the contract.

Reading the contract realy helps. Your usually better covered then the company!
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Old 10-27-2004, 02:56 PM
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Quote:
Originally Posted by Rob-hin
How can you bare to work there?
Dunno really. I stuff my morals and ethical principles in a black bag and leave them in a locker at the train station on my way to work. Take them out again on my way home.

Dont worry though. Im planning on getting rid of the moral/ethics stuff alltogether and start selling telecommunications equipment! You know, the stuff the telecom companies always blame for services not working. Vengeance will be mine!

Quote:
Originally Posted by Rob-hin
I feel like going there and do some fish slapping.
Thank you for caring!
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Old 10-27-2004, 03:53 PM
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Quote:
Originally Posted by Silur
Thank you for caring!
Lol, I didn't mean you. I ment my phone company.

Quote:
Originally Posted by Stilgar
Stop payment untill everything is fixed etc.
Or just threthen to stop the contract.
Doing that right now.
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Old 10-27-2004, 05:57 PM
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Quote:
Originally Posted by Rob-hin
How can you bare to work there?
I ask Silur that question every day
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Old 10-27-2004, 08:20 PM
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Rob, do you have a constumer defence agency there? we have some. I tell you: Sue them. And wait.
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Old 10-28-2004, 04:01 AM
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Better yet get the name of one guy and bother him constantly all the time your work will be done alot quicker then
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Old 10-28-2004, 05:08 AM
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LOL, good suggestions all.
Though it's hardly grounds for sueing them, that seems a bit radical.

I mailed them a threat that I'd not pay and consider the contract non valid due to non forfillment.
This moning I woke up, fired up my pc, and voila, a responce saying it will be done asap.

I love blackmail.

They didn't say anything about damage repayment though... phone bill, time spent on this BS. I want a discount.
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Old 10-28-2004, 05:46 AM
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One thing with these companies dont push your luck Here at work Swisscom disconnected our internet. All i had to do was ask for the guy up top and state that if they didnt have our internet back up in 2 days we the mission would complain to the government. Of course that doesnt do anything really and the government didnt care, but the internet was back up in 2 hours and we got a letter of apology at the end of the day.

Just to rub it in we filled a complaint and faxed off a letter stating were were displeased. Our internet was then re-disconnected So trust me dont push your luck
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Old 10-28-2004, 06:54 AM
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Quote:
Originally Posted by Rob-hin
I mailed them a threat that I'd not pay and consider the contract non valid due to non forfillment.
This moning I woke up, fired up my pc, and voila, a responce saying it will be done asap.

I love blackmail.


If you'd tried the same with MATAV (biggest Hungarian telecom co), nothing would've happened. You'll simply get a bill next month of an outrageous amount b/c you were late paying the last bill

But I'm glad your problem is solved.
I'm even more happy that CM's net is restored
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Old 10-28-2004, 07:03 AM
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That can soooo be taken out of context!
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