| | How Much Do They Love You?
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04-22-2005, 02:00 PM
|  | Exalted Member | | Join Date: Jun 2004 Location: Cell Block E
Posts: 2,142
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A fortnight or so ago, I signed up for a new internet service provider. I was pretty pleased when the modem arrived the next day (advertised time, up to a week) and then the connection was activated the day after (advertised up to 10 days after recieving modem) And it left me thinking... hmm these gus are alright  SO imagine my surprise today, when I got a phonecall. My first thought after they introduced themselves as "Steve from Wanadoo" Was that there was a problem, but it turns out, he was just checking to make sure everything was ok with my connection!  So all in all, I was left feeling pretty happy with the provider I've chosen.
Enough blabbering. Basically, I wan't to hear you customer relations praises.... or nightmares *glances at brynn  *
So shoot! 
__________________ Mag: Don't remember much at all of last night do you? Me: put simply.... No
Mag: From what I put together of your late night drunken ramblings? Vodka, 3 girls, and then we played tic-tac-toe and slapped each other around.
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04-22-2005, 02:02 PM
|  | Exalted Member | | Join Date: Dec 2000 Location: Soviet Canuckistan
Posts: 13,420
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I have nightmares of people from New Jersey demanding we "cut" their "digigtal" cable back... | | |
04-22-2005, 02:21 PM
|  | Moderator and Twisted Sister | | Join Date: Apr 2001 Location: The maelstrom where chaos merges with lucidity
Posts: 19,215
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lol!
I have been with the same ISP for about 4 years, Shaw Cable. And I am very happy with their service. They rarely go down, they have an excellent customer service department, and when I have a problem the tech guys are always really great at walking me, by phone, through the various steps that lead to fixing whatever is wrong. Also, they are constantly upgrading and improving.
Previously I had Telus ADSL, and I planned to keep them as my ISP when we moved. However, trying to get set up with them proved to be a complete and utter nightmare. There was no customer support whatsoever, the guy basically just came and put a jack into our wall and left me to figure out how to configure all of the settings (this might be easy if you are a techie, but I am not). Eventually, my SO and I determined there was a real problem somewhere down the ropes and try as we might we were unable to get online. However, we could not get the company to come in and take a look at it, yet they insisted (wrongly, as it happened), that the problem was on our end.
Finally, we just had enough and we signed up with the competition. We've never looked back.
__________________
testingtest12Do not meddle in the affairs of dragons, for you are crunchy and taste good with ketchup.
testingtest12.......All those moments ... will be lost ... in time ... like tears in rain.
Last edited by dragon wench; 04-22-2005 at 05:19 PM.
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04-22-2005, 02:25 PM
|  | Moderator | | Join Date: Nov 2004 Location: I'm from Iowa, I just work in space.. Okay the Spa
Posts: 2,815
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Is fable being all senile and calling you up about his cable?
__________________
"Those who desire to give up freedom in order to gain security,
will not have, nor do they deserve, either one."
Thomas Jefferson | | |
04-22-2005, 02:29 PM
| | Moderator and Twisted Sister | | Join Date: Apr 2001 Location: The maelstrom where chaos merges with lucidity
Posts: 19,215
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Originally Posted by jopperm2 Is fable being all senile and calling you up about his cable? | ROFL!
Speaking of Fable.. has anybody seen him lately, he has not been posting, at least not in the public forums. Is he okay?
__________________
testingtest12Do not meddle in the affairs of dragons, for you are crunchy and taste good with ketchup.
testingtest12.......All those moments ... will be lost ... in time ... like tears in rain. | | |
04-22-2005, 02:31 PM
| | Moderator | | Join Date: Nov 2004 Location: I'm from Iowa, I just work in space.. Okay the Spa
Posts: 2,815
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My father in law had PeoplePC dial-up and it is the worst! He was having a problem conecting so he had me look at it. There wasn't anything wrong on his end, so I called the tech support line. All I got was a recording with another number to call for tech support and a message that I would be charged $.99/minute! Great customer service PeoplePC. 
__________________
"Those who desire to give up freedom in order to gain security,
will not have, nor do they deserve, either one."
Thomas Jefferson | | |
04-22-2005, 02:46 PM
| | Exalted Member | | Join Date: Apr 2004 Location: In a world full of hate
Posts: 1,395
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Apart from being answered by some retard when I called the help desk once, my ISP is quite nice. Internet is always working so no problems so far...
__________________
"Life is short and hard like a body-building elf" | | |
04-22-2005, 03:02 PM
| | Exalted Member | | Join Date: Dec 2000 Location: Soviet Canuckistan
Posts: 13,420
| | Quote: |
Originally Posted by dragon wench ROFL!
Speaking of Fable.. has anybody seen him lately, he has not been posting, at least not in the public forums. Is he okay? | He'll be back by Sunday
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04-22-2005, 03:21 PM
| | Member | | Join Date: Apr 2005 Location: USA
Posts: 8
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We have cable internet and I love it. The best thing about it is that it is not Comcast!!!! I hate Comcast!  | | |
04-22-2005, 03:34 PM
|  | Exalted Member | | Join Date: Mar 2005 Location: in the shadows...MY SHADOWS!!!
Posts: 410
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DSL for me...I HATE IT!!! It's ALWAYS messing up! And everytime I call Verizon, they put me hold for like 3 hours!!!GRR!!
__________________ Quote: |
Originally Posted by Magrus Lesson of the Day:
Making up with someone after a nasty argument can be all sorts of fun, but leave you ridiculously sore and in need of bandages. Remember, band-aids are a kinky man's best friend late at night. | visit me at: My Pretty Pretty myspace | | |
04-22-2005, 03:51 PM
| | Moderator | | Join Date: Nov 2004 Location: I'm from Iowa, I just work in space.. Okay the Spa
Posts: 2,815
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I've heard the same for Bell South DSL, I hate all things Bell South anyway though.
__________________
"Those who desire to give up freedom in order to gain security,
will not have, nor do they deserve, either one."
Thomas Jefferson | | |
04-22-2005, 05:23 PM
|  | Exalted Member | | Join Date: Mar 2001 Location: Kitchener, Ontario, Canada
Posts: 210
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I'm using bell sympatico and it been quite good so far. One thing i do like if you call the tech poeple there after they are finished they will send you a e-mail about what you have talked about.
__________________
It's not what you are---it's who you are | | |
04-22-2005, 05:59 PM
|  | Exalted Member | | Join Date: Oct 2004 Location: NY
Posts: 16,953
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I personally cannot stand Verizon. My first cell phone I got from them, I got two. One for me, and one for my friend. The ones you pre-pay and just get more minutes with you know? Well the lady I called when I had problems was the nastiest lady I've ever dealt with and wouldn't help me whatsoever. Cost me a lot of money trying to get my phone working again and didn't care. I talked to the manager and he didn't either. SO I boycott them now.
__________________ "You can do whatever you want to me."
"Oh, so I can crate you and hide you in the warehouse at the end of Raiders?"
"So funny, kiss me funny boy!" / *Sprays mace* " I know, I know, bad for the ozone" | | |
04-22-2005, 06:03 PM
| | Exalted Member | | Join Date: Mar 2005 Location: in the shadows...MY SHADOWS!!!
Posts: 410
| | Quote: |
Originally Posted by Magrus I personally cannot stand Verizon. My first cell phone I got from them, I got two. One for me, and one for my friend. The ones you pre-pay and just get more minutes with you know? Well the lady I called when I had problems was the nastiest lady I've ever dealt with and wouldn't help me whatsoever. Cost me a lot of money trying to get my phone working again and didn't care. I talked to the manager and he didn't either. SO I boycott them now. | Exactly! Verizon are a whole bunch of ******* I hate them. I will join you in your boycott. Do not attempt to avoid the language filter. Profanity removed - Xandax
__________________ Quote: |
Originally Posted by Magrus Lesson of the Day:
Making up with someone after a nasty argument can be all sorts of fun, but leave you ridiculously sore and in need of bandages. Remember, band-aids are a kinky man's best friend late at night. | visit me at: My Pretty Pretty myspace
Last edited by Xandax; 04-23-2005 at 04:12 AM.
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04-23-2005, 12:19 AM
| | Exalted Member | | Join Date: Dec 2000 Location: Soviet Canuckistan
Posts: 13,420
| | Quote: |
Originally Posted by KimmyBee We have cable internet and I love it. The best thing about it is that it is not Comcast!!!! I hate Comcast! | You know, all the tech support for Comcast is outsourced to call centres in St. Catharines, Ontario I have friends working at those call centres | | Thread Tools | Search this Thread | | | | | Display Modes | Rate This Thread |  Linear Mode | | 
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