It sounds like you're playing the original release of Dungeon Lords. To get character configuration to work, you'll need to download the 1.4 patch.
SWC
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Sir Edmund: "Should you obey the lord who asks you to put a village of innocents to the torch? Is that chivalrous? Is it noble?"
Me: "It's a great way to get promoted, I know that much." | 
Change of clothes 
Linear Mode
